Back to Top


The Balanced Scorecard

A structured approach for developing and aligning meaningful key performance indicators (KPIs) in the following 4 key areas of any organisation:

1. the Customer* Perspective 2. the Financial Perspective 3. the People and Knowledge Perspective 4. the Internal Business Process Perspective

*customer may be the general public for private and public sector services, and also the next person in the chain, in the same organisation. Anyone relying upon you to perform your part in the value chain is your customer.

Technical Limit

"Perfection is not attainable, but by pursuing perfection we can obtain excellence" Vince Lombardi, the Head Coach, Green Bay Packers

imageWhat is Technical Limit?