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Trust is the Secret Sauce of Change

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Having trust in the organisation's leadership is viewed as fundamentally important when attempting to lead the organisation towards new, as yet unrealised goals. Trust is strongly linked to cooperation, performance and effective communication (source: Whitener, E.M., Brodt, S.E., Korsgaard, M.K., & Werner, J.M., (1998), ‘Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behaviour’. Academy of Management, 23, (513-530)).

When employees trust the leadership and the people around them, they are able to focus on their work rather than wasting time protecting or promoting themselves or their position. A clear behavioural indicator of an organisation with low trust is politicking, low value pet-projects and personal agenda promotion, good-news reporting and poor collaboration.

However, it's true that it's also easily lost, and often hard won. So what can be done to strengthen the bonds of trust? The full article can be read here: